Privacy Policy

This policy explains what information EcoSun Solar & Electrical collects through this website and how it is used. Last updated 1 November 2026.

Enquiries you send us

When you complete a form on this website, we receive the details you enter, such as your name, email address, phone number and message, and any file you choose to upload, such as an electricity bill. We use them to respond to your enquiry and to prepare your quote. Forms are delivered to us through a third-party form service, Web3Forms. Your enquiry and any uploaded file may be processed and stored outside Australia, including in the United States.

Your enquiry also records how you arrived at the website, such as the search engine, website or campaign that referred you and the first page you visited, so we can see which of our marketing is working.

Google Analytics and cookies

This website uses Google Analytics 4, a web analytics service from Google, loaded through Google Tag Manager. It helps us understand how people use the website and which of our marketing brings enquiries.

Google Analytics collects:

• the pages you view and how long you spend on them
• your device type, browser and approximate location, such as your city
• how you arrived, such as the search engine, website, advertisement or campaign that referred you
• actions you take, such as clicking a phone number, email address or quote button, or sending an enquiry

We do not send your name, email address, phone number or message to Google Analytics. We have not turned on Google Signals or linked Google Analytics to Google Ads, and we do not use it to build advertising audiences.

Google Analytics stores cookies in your browser, named _ga and _ga_PMXR1RYJCD, which last for up to two years. They recognise your browser between visits using a random identifier, not your name.

We keep event data linked to that identifier in Google Analytics for 14 months. Google may process this information outside Australia, including in the United States. Our marketing provider can access it to manage this website and report to us.

You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on. The website still works if you do. You can read more at How Google uses information from sites that use its services.

Hosting, maps and reviews

This website is hosted on Cloudflare. Some pages also show Google Maps and images from our review widget, which are loaded from those providers. These providers receive your IP address when you visit.

Contact us

To ask what information we hold about you, or to have it corrected, call 0438 064 459 or email logan.ecosun@outlook.com.